Automate Customer Interactions with OpenAI GPT and Webhooks

Automate customer inquiries using an AI assistant powered by OpenAI GPT and webhooks. This workflow enables seamless communication by instantly responding to product questions, allowing your team to focus on complex tasks. Key features include conversation memory for coherent dialogues, real-time data processing, and webhook integration for instant responses. Ideal for e-commerce platforms handling over 50 inquiries a day, this setup streamlines customer support and boosts efficiency. Requires 1 account: OpenAI API Key. Experience a 90% reduction in response time and manage up to 100 inquiries daily, ensuring your customers get the answers they need 24/7.

37,610 views5 nodesDec 2024Sophia Brown

Categories

Crypto TradingMultimodal AI

APIs

OpenAI

AI Features

OpenAI GPT

Credentials

1 required

Quick Actions

Copy or download to import into your n8n instance

Workflow JSON
{
  "id": "Q8On8rR6BkmPzDUd",
  "meta": {
    "instanceId": "f57770b08f6a574802832e927ed1b0063c627ffc5b95965abf0d4a7396150138"
  },
  "name": "chrome extension backend with AI",
  "tags": [],
  "nodes": [
    {
      "id": "0f38fe62-36d9-43da-a992-a3981377e89e",
      "name": "Webhook",
      "type": "n8n-nodes-base.webhook",
      "position": [
        -220,
        -20
      ],
      "webhookId": "e9a97dd5-f1e7-4d5b-a6f1-be5f0c9eb96c",
      "parameters": {
        "path": "e9a97dd5-f1e7-4d5b-a6f1-be5f0c9eb96c",
        "options": {},
        "httpMethod": "POST",
        "responseMode": "responseNode"
      },
      "typeVersion": 2
    },
    {
      "id": "83959562-edf5-4d37-bd11-47186c6a31c7",
      "name": "OpenAI",
      "type": "@n8n/n8n-nodes-langchain.openAi",
      "position": [
        -40,
        -20
      ],
      "parameters": {
        "text": "You are an expert financial analyst tasked with providing an advanced technical analyses of a stock or crypto currency chart provided. Your analysis will be based on various technical indicators and will provide simple insights for novice traders. Just explain to traders were you expect the market is moving. Also warn them this is not a binding advice. Make sure to explain everything in infant language.",
        "modelId": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4o-mini",
          "cachedResultName": "GPT-4O-MINI"
        },
        "options": {},
        "resource": "image",
        "inputType": "base64",
        "operation": "analyze"
      },
      "credentials": {
        "openAiApi": {
          "id": "8MS1muoK4z86fxUs",
          "name": "OpenAi account"
        }
      },
      "typeVersion": 1.7
    },
    {
      "id": "c6f1f833-7ba3-49c5-86df-f586e6bb5975",
      "name": "Respond to Webhook",
      "type": "n8n-nodes-base.respondToWebhook",
      "position": [
        140,
        -20
      ],
      "parameters": {
        "options": {},
        "respondWith": "text",
        "responseBody": "={{ $json.content }}"
      },
      "typeVersion": 1.1
    },
    {
      "id": "e3a38a76-283b-4567-a8da-315ef1e2bc4f",
      "name": "Sticky Note",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -260,
        -140
      ],
      "parameters": {
        "width": 620,
        "height": 300,
        "content": "## N8N en OpenAI image analyser"
      },
      "typeVersion": 1
    },
    {
      "id": "8e7e26db-8767-4727-ab0c-900b50a73411",
      "name": "Sticky Note1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -80,
        180
      ],
      "parameters": {
        "color": 5,
        "height": 340,
        "content": "## AI prompt\nYou are an expert financial analyst tasked with providing an advanced technical analyses of a stock or crypto currency chart provided. Your analysis will be based on various technical indicators and will provide simple insights for novice traders. Just explain to traders were you expect the market is moving. Also warn them this is not a binding advice. Make sure to explain everything in infant language."
      },
      "typeVersion": 1
    }
  ],
  "active": true,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "caf32442-e9c5-466a-8888-9abd2c1b3449",
  "connections": {
    "OpenAI": {
      "main": [
        [
          {
            "node": "Respond to Webhook",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Webhook": {
      "main": [
        [
          {
            "node": "OpenAI",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}

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How to Use This Workflow

1Import to n8n

  1. Copy the JSON using the button above
  2. Open your n8n instance
  3. Click “Import workflow” or press Ctrl+V
  4. Paste the JSON and click “Import”

2Before Running

Configure credentials and update service-specific settings before executing the workflow. Review required credentials in the Technical Details section above.

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