Automate Email Responses with lm Chat Ollama and Microsoft Outlook

Automate your email responses using lm Chat Ollama integrated with Microsoft Outlook to address common inquiries instantly. This setup enables your communication team to respond to repetitive questions without manual input, enhancing efficiency. Features include split in batches for processing multiple inquiries simultaneously, markdown formatting for clear communication, and AI Chat for contextual conversations. Perfect for communication teams in organizations managing high volumes of emails, like customer support or sales. Requires 1 account: Microsoft Outlook OAuth. Save up to 10 hours weekly by handling 200+ inquiries with instant AI-generated responses.

1 Trigger
48,609 views36 nodesOct 2024Emily Watson

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Ticket ManagementAI Summarization

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Workflow JSON
{
  "meta": {
    "instanceId": "67d4d33d8b0ad4e5e12f051d8ad92fc35893d7f48d7f801bc6da4f39967b3592"
  },
  "nodes": [
    {
      "id": "30f5203b-469d-4f0c-8493-e8f08e14e4fe",
      "name": "When clicking ‘Test workflow’",
      "type": "n8n-nodes-base.manualTrigger",
      "position": [
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      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "d16f59dd-f54e-487b-9aac-67f109ba9869",
      "name": "Sticky Note8",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1000,
        -280
      ],
      "parameters": {
        "color": 7,
        "width": 727.9032097745135,
        "height": 110.58643966444157,
        "content": "# Auto Categorise Outlook Emails with AI\nBuilt by [Wayne Simpson](https://www.linkedin.com/in/simpsonwayne/) at [nocodecreative.io](https://nocodecreative.io)"
      },
      "typeVersion": 1
    },
    {
      "id": "4e110412-8530-4322-bc5c-7f9df2b63bcb",
      "name": "Sticky Note9",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1100,
        -120
      ],
      "parameters": {
        "color": 7,
        "width": 506.8102696237577,
        "height": 337.24177957113216,
        "content": "### Watch Set Up Video 👇\n[![Auto Categorise Outlook Emails with AI](https://vdyfnvnstovfxpabhdjc.supabase.co/storage/v1/object/public/images/Thumbnails/auto-categories-emails.png?t=2024-10-11T09%3A56%3A37.961Z#full-width)](https://www.youtube.com/watch?v=EhRBkkjv_3c)\n\n"
      },
      "typeVersion": 1
    },
    {
      "id": "9d79875f-148e-46ef-967a-95c07298456d",
      "name": "Ollama Chat Model1",
      "type": "@n8n/n8n-nodes-langchain.lmChatOllama",
      "position": [
        1129,
        684
      ],
      "parameters": {
        "model": "qwen2.5:14b",
        "options": {
          "temperature": 0.2
        }
      },
      "typeVersion": 1
    },
    {
      "id": "bcf92a71-ff5f-46a7-bec3-cedb5be2bf98",
      "name": "Microsoft Outlook10",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        3020,
        8
      ],
      "parameters": {
        "folderId": {
          "__rl": true,
          "mode": "list",
          "value": "AQMkAGE3ZTU5MGMzLTFkNGItNGQ5Zi04MDQ1LThmNGFlMTVhYjMwYgAuAAAD8UhruVwm402lgPBG2Tj-aQEAnz-IOcWBGE2lrVuQgAF6zAAAAgFJAAAA",
          "cachedResultUrl": "https://outlook.office365.com/mail/AQMkAGE3ZTU5MGMzLTFkNGItNGQ5Zi04MDQ1LThmNGFlMTVhYjMwYgAuAAAD8UhruVwm402lgPBG2Tj%2FaQEAnz%2FIOcWBGE2lrVuQgAF6zAAAAgFJAAAA",
          "cachedResultName": "Junk Email"
        },
        "messageId": {
          "__rl": true,
          "mode": "id",
          "value": "={{ $('varID & Category1').item.json.id }}"
        },
        "operation": "move"
      },
      "typeVersion": 2
    },
    {
      "id": "100db1cb-3819-43c7-a74b-5c087ad4f2da",
      "name": "Microsoft Outlook12",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        2700,
        8
      ],
      "parameters": {
        "messageId": {
          "__rl": true,
          "mode": "id",
          "value": "={{ $('varID & Category1').item.json.id }}"
        },
        "operation": "update",
        "updateFields": {
          "categories": "={{ \n  [$('varJSON1').first().json.output.category, $('varJSON1').first().json.output.subCategory]\n    .filter(item => item && item.trim() !== \"\")\n    .map(item => item.charAt(0).toUpperCase() + item.slice(1))\n}}"
        }
      },
      "typeVersion": 2
    },
    {
      "id": "d4969259-a3ae-473d-82ef-0c9f7933c899",
      "name": "Loop Over Items1",
      "type": "n8n-nodes-base.splitInBatches",
      "position": [
        160,
        448
      ],
      "parameters": {
        "options": {}
      },
      "typeVersion": 3
    },
    {
      "id": "524f6be3-7708-4aae-b9ab-e0ef8180a627",
      "name": "Microsoft Outlook13",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        2700,
        188
      ],
      "parameters": {
        "messageId": {
          "__rl": true,
          "mode": "id",
          "value": "={{ $('varID & Category1').item.json.id }}"
        },
        "operation": "update",
        "updateFields": {
          "categories": "={{ \n  [$('varJSON1').first().json.output.category, $('varJSON1').first().json.output.subCategory]\n    .filter(item => item && item.trim() !== \"\")\n    .map(item => item.charAt(0).toUpperCase() + item.slice(1))\n}}"
        }
      },
      "typeVersion": 2
    },
    {
      "id": "72cb54f3-4e4e-4ad2-8845-11a38fc29f1a",
      "name": "Microsoft Outlook15",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        3020,
        188
      ],
      "parameters": {
        "folderId": {
          "__rl": true,
          "mode": "list",
          "value": "AQMkAGE3ZTU5MGMzLTFkNGItNGQ5Zi04MDQ1LThmNGFlMTVhYjMwYgAuAAAD8UhruVwm402lgPBG2Tj-aQEAnz-IOcWBGE2lrVuQgAF6zAADLJmrBwAAAA==",
          "cachedResultUrl": "https://outlook.office365.com/mail/AQMkAGE3ZTU5MGMzLTFkNGItNGQ5Zi04MDQ1LThmNGFlMTVhYjMwYgAuAAAD8UhruVwm402lgPBG2Tj%2FaQEAnz%2FIOcWBGE2lrVuQgAF6zAADLJmrBwAAAA%3D%3D",
          "cachedResultName": "Receipt"
        },
        "messageId": {
          "__rl": true,
          "mode": "id",
          "value": "={{ $('varID & Category1').item.json.id }}"
        },
        "operation": "move"
      },
      "typeVersion": 2
    },
    {
      "id": "e4446e84-c05e-4d04-b415-7608e39024ee",
      "name": "Microsoft Outlook16",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        2709,
        504
      ],
      "parameters": {
        "messageId": {
          "__rl": true,
          "mode": "id",
          "value": "={{ $('varID & Category1').item.json.id }}"
        },
        "operation": "update",
        "updateFields": {
          "categories": "={{ \n  [$('varJSON1').first().json.output.category, $('varJSON1').first().json.output.subCategory]\n    .filter(item => item && item.trim() !== \"\")\n    .map(item => item.charAt(0).toUpperCase() + item.slice(1))\n}}"
        }
      },
      "typeVersion": 2
    },
    {
      "id": "3ee05cfe-a528-472e-aa3d-c890fd88b6c4",
      "name": "Microsoft Outlook17",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        3020,
        508
      ],
      "parameters": {
        "folderId": {
          "__rl": true,
          "mode": "list",
          "value": "AQMkAGE3ZTU5MGMzLTFkNGItNGQ5Zi04MDQ1LThmNGFlMTVhYjMwYgAuAAAD8UhruVwm402lgPBG2Tj-aQEAnz-IOcWBGE2lrVuQgAF6zAADLJmrCAAAAA==",
          "cachedResultUrl": "https://outlook.office365.com/mail/AQMkAGE3ZTU5MGMzLTFkNGItNGQ5Zi04MDQ1LThmNGFlMTVhYjMwYgAuAAAD8UhruVwm402lgPBG2Tj%2FaQEAnz%2FIOcWBGE2lrVuQgAF6zAADLJmrCAAAAA%3D%3D",
          "cachedResultName": "Community"
        },
        "messageId": {
          "__rl": true,
          "mode": "id",
          "value": "={{ $('varID & Category1').item.json.id }}"
        },
        "operation": "move"
      },
      "typeVersion": 2
    },
    {
      "id": "2fcecd9e-95cc-489a-b874-699c54518e44",
      "name": "Microsoft Outlook18",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        2709,
        344
      ],
      "parameters": {
        "messageId": {
          "__rl": true,
          "mode": "id",
          "value": "={{ $('varID & Category1').item.json.id }}"
        },
        "operation": "update",
        "updateFields": {
          "categories": "={{ \n  [$('varJSON1').first().json.output.category, $('varJSON1').first().json.output.subCategory]\n    .filter(item => item && item.trim() !== \"\")\n    .map(item => item.charAt(0).toUpperCase() + item.slice(1))\n}}"
        }
      },
      "typeVersion": 2
    },
    {
      "id": "41a39309-1a94-461f-9308-63dd5b9a94a7",
      "name": "Microsoft Outlook19",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        3020,
        348
      ],
      "parameters": {
        "folderId": {
          "__rl": true,
          "mode": "list",
          "value": "AQMkAGE3ZTU5MGMzLTFkNGItNGQ5Zi04MDQ1LThmNGFlMTVhYjMwYgAuAAAD8UhruVwm402lgPBG2Tj-aQEAnz-IOcWBGE2lrVuQgAF6zAADLJmrCQAAAA==",
          "cachedResultUrl": "https://outlook.office365.com/mail/AQMkAGE3ZTU5MGMzLTFkNGItNGQ5Zi04MDQ1LThmNGFlMTVhYjMwYgAuAAAD8UhruVwm402lgPBG2Tj%2FaQEAnz%2FIOcWBGE2lrVuQgAF6zAADLJmrCQAAAA%3D%3D",
          "cachedResultName": "SaaS"
        },
        "messageId": {
          "__rl": true,
          "mode": "id",
          "value": "={{ $('varID & Category1').item.json.id }}"
        },
        "operation": "move"
      },
      "typeVersion": 2
    },
    {
      "id": "ebf606f9-099c-4218-b23b-66e2487262d0",
      "name": "Markdown1",
      "type": "n8n-nodes-base.markdown",
      "notes": "Converts the body of the email to markdown",
      "position": [
        420,
        468
      ],
      "parameters": {
        "html": "={{ $('Loop Over Items1').item.json.body.content }}",
        "options": {}
      },
      "notesInFlow": true,
      "typeVersion": 1
    },
    {
      "id": "ff447dd5-3ef6-4a02-8453-3489af8bf6b5",
      "name": "varEmal1",
      "type": "n8n-nodes-base.set",
      "notes": "Set email fields",
      "position": [
        620,
        468
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "edb304e1-3e9f-4a77-918c-25646addbc53",
              "name": "subject",
              "type": "string",
              "value": "={{ $json.subject }}"
            },
            {
              "id": "57a3ef3a-2701-40d9-882f-f43a7219f148",
              "name": "importance",
              "type": "string",
              "value": "={{ $json.importance }}"
            },
            {
              "id": "d8317f4f-aa0e-4196-89af-cb016765490a",
              "name": "sender",
              "type": "object",
              "value": "={{ $json.sender.emailAddress }}"
            },
            {
              "id": "908716c8-9ff7-4bdc-a1a3-64227559635e",
              "name": "from",
              "type": "object",
              "value": "={{ $json.from.emailAddress }}"
            },
            {
              "id": "ce007329-e221-4c5a-8130-2f8e9130160f",
              "name": "body",
              "type": "string",
              "value": "={{ $json.data\n    .replace(/<[^>]*>/g, '')                      // Remove HTML tags\n    .replace(/\\[(.*?)\\]\\((.*?)\\)/g, '')            // Remove Markdown links like [text](link)\n    .replace(/!\\[.*?\\]\\(.*?\\)/g, '')               // Remove Markdown images like ![alt](image-link)\n    .replace(/\\|/g, '')                            // Remove table separators \"|\"\n    .replace(/-{3,}/g, '')                         // Remove horizontal rule \"---\"\n    .replace(/\\n+/g, ' ')                          // Remove multiple newlines\n    .replace(/([^\\w\\s.,!?@])/g, '')                // Remove special characters except essential ones\n    .replace(/\\s{2,}/g, ' ')                       // Replace multiple spaces with a single space\n    .trim()                                        // Trim leading/trailing whitespace\n}}\n"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "198524cb-c9f0-4261-8c38-7c878efe7457",
      "name": "Microsoft Outlook20",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        2700,
        668
      ],
      "parameters": {
        "messageId": {
          "__rl": true,
          "mode": "id",
          "value": "={{ $('varID & Category1').item.json.id }}"
        },
        "operation": "update",
        "updateFields": {
          "categories": "={{ \n  [$('varJSON1').first().json.output.category, $('varJSON1').first().json.output.subCategory]\n    .filter(item => item && item.trim() !== \"\")\n    .map(item => item.charAt(0).toUpperCase() + item.slice(1))\n}}"
        }
      },
      "typeVersion": 2
    },
    {
      "id": "ec73629c-59ac-4f0e-a432-2c06934952ab",
      "name": "Microsoft Outlook21",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        2709,
        1044
      ],
      "parameters": {
        "messageId": {
          "__rl": true,
          "mode": "id",
          "value": "={{ $('varID & Category1').item.json.id }}"
        },
        "operation": "update",
        "updateFields": {
          "categories": "={{ \n  [$('varJSON1').first().json.output.category, $('varJSON1').first().json.output.subCategory]\n    .filter(item => item && item.trim() !== \"\")\n    .map(item => item.charAt(0).toUpperCase() + item.slice(1))\n}}"
        }
      },
      "typeVersion": 2
    },
    {
      "id": "0a19d15c-0cd3-4f26-9be2-4914522751fb",
      "name": "Filter1",
      "type": "n8n-nodes-base.filter",
      "position": [
        -100,
        448
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "c8cd6917-f94e-4fb7-8601-b8ed8f1aa8bf",
              "operator": {
                "type": "array",
                "operation": "empty",
                "singleValue": true
              },
              "leftValue": "={{ $json.categories }}",
              "rightValue": ""
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "96e6e31c-6306-44a8-a57a-2b5216636b00",
      "name": "If1",
      "type": "n8n-nodes-base.if",
      "notes": "Checks if the email has been read",
      "position": [
        3320,
        668
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "f8cf2a56-cea8-4150-b7a0-048dbda20f2f",
              "operator": {
                "type": "boolean",
                "operation": "true",
                "singleValue": true
              },
              "leftValue": "={{ $json.isRead }}",
              "rightValue": ""
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "8a6e0118-abe3-45e2-aefc-94640348b2ec",
      "name": "Microsoft Outlook22",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        2709,
        864
      ],
      "parameters": {
        "messageId": {
          "__rl": true,
          "mode": "id",
          "value": "={{ $('varID & Category1').item.json.id }}"
        },
        "operation": "update",
        "updateFields": {
          "categories": "={{ \n  [$('varJSON1').first().json.output.category, $('varJSON1').first().json.output.subCategory]\n    .filter(item => item && item.trim() !== \"\")\n    .map(item => item.charAt(0).toUpperCase() + item.slice(1))\n}}"
        }
      },
      "typeVersion": 2
    },
    {
      "id": "e2d8e7b5-4447-4327-9f4e-b8d52765667e",
      "name": "Catch Errors1",
      "type": "n8n-nodes-base.set",
      "position": [
        1760,
        608
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "0dc6d439-60fb-49f6-b4d5-f5cce6f030ad",
              "name": "error",
              "type": "string",
              "value": "={{ $json }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "17f6ac43-51e4-4bee-b0d8-13deb3bf3cc9",
      "name": "varJSON1",
      "type": "n8n-nodes-base.set",
      "onError": "continueErrorOutput",
      "position": [
        1540,
        468
      ],
      "parameters": {
        "options": {
          "ignoreConversionErrors": true
        },
        "assignments": {
          "assignments": [
            {
              "id": "0c52f57f-74eb-4385-ac6b-f3e5f4f50e73",
              "name": "output",
              "type": "object",
              "value": "={{ $json.output.replace(/^.*?({.*}).*$/s, '$1') }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "82dd9631-a34b-4d54-be28-6f8dcc3548f0",
      "name": "Sticky Note10",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -360,
        220
      ],
      "parameters": {
        "width": 411.91693012378937,
        "height": 401.49417117683515,
        "content": "## Outlook Business with filters\nFilters:\n```\nflag/flagStatus eq 'notFlagged' and not categories/any()\n```\n\nThese filters ensure we do not process flagged emails or email that already have a category set."
      },
      "typeVersion": 1
    },
    {
      "id": "0583e196-37a5-43db-8c0a-aa624029c926",
      "name": "Microsoft Outlook23",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        -300,
        448
      ],
      "parameters": {
        "limit": 1,
        "fields": [
          "flag",
          "from",
          "importance",
          "replyTo",
          "sender",
          "subject",
          "toRecipients",
          "body",
          "categories",
          "isRead"
        ],
        "output": "fields",
        "options": {},
        "filtersUI": {
          "values": {
            "filters": {
              "custom": "flag/flagStatus eq 'notFlagged' and not categories/any()",
              "foldersToInclude": [
                "AQMkAGE3ZTU5MGMzLTFkNGItNGQ5Zi04MDQ1LThmNGFlMTVhYjMwYgAuAAAD8UhruVwm402lgPBG2Tj-aQEAnz-IOcWBGE2lrVuQgAF6zAAAAgEMAAAA"
              ]
            }
          }
        },
        "operation": "getAll"
      },
      "typeVersion": 2
    },
    {
      "id": "a9540e6b-929b-4460-8972-93e4d19cd934",
      "name": "varID & Category1",
      "type": "n8n-nodes-base.set",
      "position": [
        900,
        468
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "de2ad4f2-7381-4715-a3f4-59611e161b74",
              "name": "id",
              "type": "string",
              "value": "={{ $('Microsoft Outlook23').item.json.id }}"
            },
            {
              "id": "458c7a89-e4a3-46d0-8b38-72d87748e306",
              "name": "category",
              "type": "string",
              "value": "\"action\", \"junk\", \"receipt\", \"SaaS\", \"community\", \"business\" or \"other\""
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "e6b3b41e-d7d3-4c9b-8189-a005c748ff18",
      "name": "Sticky Note11",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        360,
        348
      ],
      "parameters": {
        "color": 6,
        "width": 418.7820408163265,
        "height": 301.40952380952365,
        "content": "## Sanitise Email \nRemoves HTML and useless information in preparation for the AI Agent"
      },
      "typeVersion": 1
    },
    {
      "id": "f9787a75-526c-4ef1-b0a7-0db7d890ab3f",
      "name": "Sticky Note12",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        820,
        348
      ],
      "parameters": {
        "color": 6,
        "width": 256.16108843537415,
        "height": 298.37931972789124,
        "content": "## Modify Categories \nEdit this to customise category selection"
      },
      "typeVersion": 1
    },
    {
      "id": "50223a01-34cf-4191-9dd7-3dac02a9e945",
      "name": "Sticky Note13",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1480,
        328
      ],
      "parameters": {
        "color": 5,
        "width": 441.003537414966,
        "height": 463.0204081632651,
        "content": "## Convert to JSON\n* Ensures the Agent output to converted to JSON\n* Catches any errors and continues processing"
      },
      "typeVersion": 1
    },
    {
      "id": "4580c532-96a6-46b4-8922-d79316d1cc01",
      "name": "Sticky Note14",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2120,
        328
      ],
      "parameters": {
        "color": 5,
        "width": 311.71482993197264,
        "height": 454.93986394557805,
        "content": "## Switch Categories\nEnsure your categories match the **varID & Category** Edit Fields node"
      },
      "typeVersion": 1
    },
    {
      "id": "b51a7c34-2a5e-4670-81a4-d1582711c69a",
      "name": "Sticky Note15",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2629,
        -76
      ],
      "parameters": {
        "color": 4,
        "width": 251.3480889735252,
        "height": 1289.0156245602684,
        "content": "## Set Categories\n"
      },
      "typeVersion": 1
    },
    {
      "id": "3a7ede7b-539b-49d2-8803-153ca6c9eb69",
      "name": "Sticky Note16",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2949,
        -76
      ],
      "parameters": {
        "color": 4,
        "width": 251.3480889735252,
        "height": 770.995811762121,
        "content": "## Move to Folders\n"
      },
      "typeVersion": 1
    },
    {
      "id": "ee9a9d78-8c07-470a-9d1b-ceddfc8875ca",
      "name": "Sticky Note17",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        3260,
        553
      ],
      "parameters": {
        "color": 4,
        "height": 293.65527013262994,
        "content": "## Check if email has been read\n\n"
      },
      "typeVersion": 1
    },
    {
      "id": "c75b9d38-79a7-4be2-a90b-a99da1bbd745",
      "name": "Microsoft Outlook Move Message1",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        3609,
        604
      ],
      "parameters": {
        "folderId": {
          "__rl": true,
          "mode": "list",
          "value": "AQMkAGE3ZTU5MGMzLTFkNGItNGQ5Zi04MDQ1LThmNGFlMTVhYjMwYgAuAAAD8UhruVwm402lgPBG2Tj-aQEAnz-IOcWBGE2lrVuQgAF6zAADLJmrCwAAAA==",
          "cachedResultUrl": "https://outlook.office365.com/mail/AQMkAGE3ZTU5MGMzLTFkNGItNGQ5Zi04MDQ1LThmNGFlMTVhYjMwYgAuAAAD8UhruVwm402lgPBG2Tj%2FaQEAnz%2FIOcWBGE2lrVuQgAF6zAADLJmrCwAAAA%3D%3D",
          "cachedResultName": "Actioned"
        },
        "messageId": {
          "__rl": true,
          "mode": "id",
          "value": "={{ $('varID & Category1').item.json.id }}"
        },
        "operation": "move"
      },
      "typeVersion": 2
    },
    {
      "id": "85ff0348-16dc-46e6-bf70-48a10fe0ded8",
      "name": "AI Agent1",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        1160,
        468
      ],
      "parameters": {
        "text": "=Categorise the following email\n<email>\n{{ $('varEmal1').first().json.toJsonString() }}\n</email>\n\nEnsure your final output is valid JSON with no additional text or token in the following format:\n\n{\n  \"subject\": \"SUBJECT_LINE\",1\n  \"category\": \"CATEGORY\",\n  \"subCategory\": \"SUBCATEGORY\", //use sparingly\n  \"analysis\": \"ANALYSIS_REASONING\"\n}\n\nRemember you can only use ONE of the following categories {{ $json.category }}. No other categories can be used. Use the subcategory for additional context, for example, if a SaaS email requires action, or if a business email requires action. Do not create any additional subcategories, you can only use ONE of the following {{ $json.category }}.",
        "options": {
          "systemMessage": "=You're an AI assistant for a freelance developer, categorizing emails as {{ $json.category }}. Email info is in <email> tags.\n\nCategorization priority:\n\nAction: Needs response or action (includes some SaaS emails), avoid sales email but include enquires.\nJunk: Ads, sales, newsletters, promotions, daily digests, (emojis often indicate junk), phishing, scams, discounts etc.\nReceipt: Any purchase confirmation.\nSaaS: Account/security updates, unless action required, generic SaaS information, usually from a non-personal email address.\nCommunity: Updates, events, forums, everything related to \"community\".\nBusiness: Any communication related to freelance work, usually from a humans email address\nOther: Doesn't fit into any other category.\n\nKey points:\n\nSaaS emails needing action are \"SaaS\" and subcategory \"action\".\nAnalyze the subject, body, email addresses and other data.\nLook for specific keywords and phrases for each category.\nEmail can have 2 categories, primary and sub, for example, \"action\" and \"SaaS\" or \"action\" and \"business\".\nEmails from business development executives are often junk.\n\n\nOutput in valid JSON format:\n{\n\"subject\": \"SUBJECT_LINE\",\n\"category\": \"PRIMARY CATEGORY\",\n\"subCategory\": \"SUBCATEGORY\", //use sparingly\n\"analysis\": \"Brief 1-2 sentence explanation of category choice\"\n}\nNo additional text or tokens outside the JSON.\n\nYou may only use the following categories and subcategories, do not create any more categories or subcategories: {{ $json.category }}"
        },
        "promptType": "define",
        "hasOutputParser": true
      },
      "typeVersion": 1.6
    },
    {
      "id": "93e7be79-9035-4b58-9a83-b9182a0515f8",
      "name": "Merge1",
      "type": "n8n-nodes-base.merge",
      "position": [
        3989,
        564
      ],
      "parameters": {
        "numberInputs": 7
      },
      "typeVersion": 3
    },
    {
      "id": "cbaeaed1-cb09-4614-93f1-3fe349cd0e4e",
      "name": "Switch1",
      "type": "n8n-nodes-base.switch",
      "position": [
        2220,
        488
      ],
      "parameters": {
        "rules": {
          "values": [
            {
              "outputKey": "junk",
              "conditions": {
                "options": {
                  "version": 2,
                  "leftValue": "",
                  "caseSensitive": false,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
                  {
                    "operator": {
                      "type": "string",
                      "operation": "equals"
                    },
                    "leftValue": "={{ $json.output.category }}",
                    "rightValue": "junk"
                  }
                ]
              },
              "renameOutput": true
            },
            {
              "outputKey": "receipt",
              "conditions": {
                "options": {
                  "version": 2,
                  "leftValue": "",
                  "caseSensitive": false,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
                  {
                    "id": "0c61c7a8-e8b4-49c5-a96c-402d5eae7089",
                    "operator": {
                      "name": "filter.operator.equals",
                      "type": "string",
                      "operation": "equals"
                    },
                    "leftValue": "={{ $json.output.category }}",
                    "rightValue": "receipt"
                  }
                ]
              },
              "renameOutput": true
            },
            {
              "outputKey": "SaaS",
              "conditions": {
                "options": {
                  "version": 2,
                  "leftValue": "",
                  "caseSensitive": false,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
                  {
                    "id": "703f65c8-cf4a-47fe-ad1a-a5f6e0412ae7",
                    "operator": {
                      "name": "filter.operator.equals",
                      "type": "string",
                      "operation": "equals"
                    },
                    "leftValue": "={{ $json.output.category }}",
                    "rightValue": "SaaS"
                  }
                ]
              },
              "renameOutput": true
            },
            {
              "outputKey": "community",
              "conditions": {
                "options": {
                  "version": 2,
                  "leftValue": "",
                  "caseSensitive": false,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
                  {
                    "id": "b074d5cd-9215-40df-8877-5df904edc000",
                    "operator": {
                      "name": "filter.operator.equals",
                      "type": "string",
                      "operation": "equals"
                    },
                    "leftValue": "={{ $json.output.category }}",
                    "rightValue": "community"
                  }
                ]
              },
              "renameOutput": true
            },
            {
              "outputKey": "action",
              "conditions": {
                "options": {
                  "version": 2,
                  "leftValue": "",
                  "caseSensitive": false,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
                  {
                    "id": "bece338a-e0c5-43b5-b8cc-41229a374213",
                    "operator": {
                      "name": "filter.operator.equals",
                      "type": "string",
                      "operation": "equals"
                    },
                    "leftValue": "={{ $json.output.category }}",
                    "rightValue": "action"
                  }
                ]
              },
              "renameOutput": true
            },
            {
              "outputKey": "business",
              "conditions": {
                "options": {
                  "version": 2,
                  "leftValue": "",
                  "caseSensitive": false,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
                  {
                    "id": "d6c9751f-0ffa-4041-a579-6957bb9c9296",
                    "operator": {
                      "name": "filter.operator.equals",
                      "type": "string",
                      "operation": "equals"
                    },
                    "leftValue": "={{ $json.output.category }}",
                    "rightValue": "business"
                  }
                ]
              },
              "renameOutput": true
            }
          ]
        },
        "options": {
          "ignoreCase": true,
          "fallbackOutput": "extra"
        }
      },
      "typeVersion": 3.2
    }
  ],
  "pinData": {},
  "connections": {
    "If1": {
      "main": [
        [
          {
            "node": "Microsoft Outlook Move Message1",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Merge1",
            "type": "main",
            "index": 5
          }
        ]
      ]
    },
    "Merge1": {
      "main": [
        [
          {
            "node": "Loop Over Items1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Filter1": {
      "main": [
        [
          {
            "node": "Loop Over Items1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Switch1": {
      "main": [
        [
          {
            "node": "Microsoft Outlook12",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Microsoft Outlook13",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Microsoft Outlook18",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Microsoft Outlook16",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Microsoft Outlook20",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Microsoft Outlook22",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Microsoft Outlook21",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "varEmal1": {
      "main": [
        [
          {
            "node": "varID & Category1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "varJSON1": {
      "main": [
        [
          {
            "node": "Switch1",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Catch Errors1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "AI Agent1": {
      "main": [
        [
          {
            "node": "varJSON1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Markdown1": {
      "main": [
        [
          {
            "node": "varEmal1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Catch Errors1": {
      "main": [
        [
          {
            "node": "Loop Over Items1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Loop Over Items1": {
      "main": [
        null,
        [
          {
            "node": "Markdown1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "varID & Category1": {
      "main": [
        [
          {
            "node": "AI Agent1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Ollama Chat Model1": {
      "ai_languageModel": [
        [
          {
            "node": "AI Agent1",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "Microsoft Outlook10": {
      "main": [
        [
          {
            "node": "Merge1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Microsoft Outlook12": {
      "main": [
        [
          {
            "node": "Microsoft Outlook10",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Microsoft Outlook13": {
      "main": [
        [
          {
            "node": "Microsoft Outlook15",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Microsoft Outlook15": {
      "main": [
        [
          {
            "node": "Merge1",
            "type": "main",
            "index": 1
          }
        ]
      ]
    },
    "Microsoft Outlook16": {
      "main": [
        [
          {
            "node": "Microsoft Outlook17",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Microsoft Outlook17": {
      "main": [
        [
          {
            "node": "Merge1",
            "type": "main",
            "index": 3
          }
        ]
      ]
    },
    "Microsoft Outlook18": {
      "main": [
        [
          {
            "node": "Microsoft Outlook19",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Microsoft Outlook19": {
      "main": [
        [
          {
            "node": "Merge1",
            "type": "main",
            "index": 2
          }
        ]
      ]
    },
    "Microsoft Outlook20": {
      "main": [
        [
          {
            "node": "If1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Microsoft Outlook21": {
      "main": [
        [
          {
            "node": "Merge1",
            "type": "main",
            "index": 6
          }
        ]
      ]
    },
    "Microsoft Outlook22": {
      "main": [
        [
          {
            "node": "If1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Microsoft Outlook23": {
      "main": [
        [
          {
            "node": "Filter1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Microsoft Outlook Move Message1": {
      "main": [
        [
          {
            "node": "Merge1",
            "type": "main",
            "index": 4
          }
        ]
      ]
    },
    "When clicking ‘Test workflow’": {
      "main": [
        [
          {
            "node": "Microsoft Outlook23",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}

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How to Use This Workflow

1Import to n8n

  1. Copy the JSON using the button above
  2. Open your n8n instance
  3. Click “Import workflow” or press Ctrl+V
  4. Paste the JSON and click “Import”

2Before Running

Configure credentials and update service-specific settings before executing the workflow. Review required credentials in the Technical Details section above.

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